An AI Concierge + Digital Welcome Book that answers guests instantly — and saves you hours every week.
For holiday lets and guest houses. Reduce repetitive questions, delight your guests 24/7, and reclaim your time with intelligent guest messaging automation.
Or use the chat widget in the corner to ask a question.
The Problem
Answering "What's the WiFi password?" for the hundredth time
Guests message at all hours expecting instant replies
Different answers from different team members or forgetting details
The Solution
AI answers common questions in seconds, any time of day
Guests love the quick, helpful responses and local tips
Handle 80% of enquiries automatically, focus on what matters
Simple Setup
How It Works
Share Your Property Info
We collect your property details, house rules, and local recommendations — all the info guests need.
We Build Your Welcome Book
We create your digital welcome book with manuals, local tips, troubleshooting guides, and more.
Go Live on Your Channels
We connect the AI concierge to your website, WhatsApp, SMS, or email — wherever guests message you.
Everything Guests Need
What's in Your Digital Welcome Book
Places to Eat
Local restaurants, cafes, and takeaways with your personal recommendations
Things to Do
Attractions, walks, activities, and hidden gems nearby
Essential Info
Check-in/out, WiFi, bins, heating, parking — all the basics
Appliance Manuals
How to use the TV, oven, washing machine, and more
Troubleshooting
No hot water? Heating not working? Instant help guides
House Rules
Quiet hours, smoking policy, pet rules, and safety info
Local Tips
Shops, pharmacies, taxis, and insider knowledge
Emergency Contacts
Who to call if something goes wrong
Why Owners Love It
Benefits for You
Save Hours Every Week
Stop answering the same questions over and over again
Reduce Repetitive Questions
AI handles WiFi passwords, check-in times, and basic info
Faster Issue Resolution
Guests get instant troubleshooting help 24/7
Consistent Answers
Every guest gets the same accurate information
Better Reviews
Happy guests leave glowing reviews about their experience
Less Stress
Enjoy your evenings knowing guests are looked after
Simple Pricing
Choose Your Package
Starter
Digital Welcome Book
A modern, mobile-friendly online welcome guide for your guests.
- Online digital welcome book
- Check-in & check-out information
- WiFi, heating, bins & parking details
- House rules & safety information
- Places to eat & things to do
- Appliance & equipment information
- Shareable link + QR code
- Editable content
- Includes 1 property
Pro
AI Concierge
An AI assistant that answers guest questions instantly, 24/7.
- Everything in Starter
- AI chatbot trained on your property information
- Instant answers to common guest questions
- Embedded on website or booking page
- Consistent, accurate responses
- Escalation to human when needed
- Reduces repetitive guest messages
- Includes 1 property
Premium
Fully Automated Guest Comms
A hands-off guest communication system that works around the clock.
- Everything in Pro
- Website + SMS / WhatsApp support
- Advanced troubleshooting guidance
- Priority support
- Ongoing optimisation
- Smarter issue handling before escalation
- Includes 1 property
Multi-property pricing available. Contact us for details.
Common Questions